Questions, answered plainly.
If you do not see yours here, ask us. A person will reply.
Plans and billing
See full details on the pricing page.
How much does GulGuli cost?
Sprout is $97/month, Bloom is $197/month and includes the AI assistant, and Orchard is $397/month for agencies with white-label, sub-accounts and API access.
Is there a discount for paying yearly?
Yes. Yearly billing gives you two months free.
Are users and contacts limited?
No. Every plan has unlimited users and unlimited contacts.
Is there a free trial?
Yes, 14 days, with no card required.
Are there contracts?
No. Cancel anytime.
Are there usage fees?
Texts, calls and similar usage are billed by use. See fees on the pricing page.
Getting started and support
What help do I get at the start?
Two 1:1 onboarding calls in week one. See onboarding and support.
Can I reach someone when I'm stuck?
Yes, 24/7 live chat with screen-share.
Is there ongoing training?
Office hours run every other week, and there is a course and training video library.
Can someone run it for me?
GulGuli Teams offers trained virtual assistants, a project manager and daily reporting from $149/month, with no platform subscription required. Learn more.
Switching to GulGuli
Can I move my contacts from another tool?
Yes. We help with migration; see the switching guides.
Will I lose my data if I leave?
No. You can export your data and there is no contract.
Can I run both tools at once?
Yes, many owners do during the free trial.
What GulGuli does
What is in the platform?
A shared inbox for WhatsApp, SMS, email, Instagram and Facebook, pipelines, websites, funnels and forms, booking, missed-call text-back, automations, email and SMS marketing, invoices and payments, reviews, a social planner, courses and memberships.
What does the AI assistant do?
It answers chat, WhatsApp and SMS around the clock, books appointments, handles missed calls with Voice AI and drafts review replies. It is part of Bloom and Orchard.
Is there a mobile app?
Yes, for iOS and Android.
Can agencies white-label it?
Yes, on the Orchard plan.
Security
How is my data protected?
We aim to encrypt data in transit with TLS and limit access to what staff need. See the security page. Confirm specific details before launch.
Do you hold compliance certifications?
Confirm before launch. We will list certifications only once they are verified.
Still have a question?
Send it over and a person will answer.