Stage 2 · Nurture

Stay in touch until they are ready to book

Most customers do not decide on day one. Nurture keeps you present, polite and prompt without you chasing anyone by hand.

Customer nameOne thread
Saw your post on Instagram, what do you charge?
Happy to help! Here is a link to book a quick call.
(WhatsApp) Booked, thanks!
Sample data
What it is

Follow-up that feels personal

Nurturing is the steady, helpful contact between an enquiry and a sale. GulGuli handles the routine messages and shows you the moments that need a human voice.

Unified inbox

One thread per person, whatever they use

Someone might start on Instagram and finish on WhatsApp. You see one conversation, not three.

  • WhatsApp, SMS, email, Instagram, Facebook
  • Assign, tag and leave internal notes
  • Reply from the iOS or Android app
Inbox4 unread
Customer name
WhatsApp · 2 min ago
Customer name
Instagram · 20 min ago
Sample data
Automations

Follow-up that stops when they book

Build a workflow once: a text, a day-two email, a reminder. It pauses the moment the person replies or books.

WorkflowActive
New lead
Send welcome text
Wait 2 days
Send booking link
Sample data
Booking

Calendars, reminders and saved replies

Share a booking link, send reminders by text, and use snippets for answers you type every day.

CalendarThursday
10:30 · Customer name
Reminder sent
Sample data
How it works

From new lead to a human taking over

  1. Lead arrives

    Tagged and placed in your pipeline.

  2. First message

    Sent in seconds, by workflow or AI.

  3. Gentle follow-up

    Nudges at sensible gaps until they book.

  4. You step in

    You get a notification when a reply needs you.

Practical tips

Simple rules for better follow-up

Be quick

A reply in minutes feels attentive. A reply next day feels like an afterthought.

Space it out

A few messages over a week or two is friendly. A daily barrage is not.

Make booking one tap

Every message should end with an easy next step.

Nurture questions

Quick answers.

Can automations stop when someone replies?

Yes. Workflows can pause on reply or booking so people never get a stale message.

Can the AI hand over to me?

Yes. The AI assistant can pass a chat to you when it is unsure or when you want to take over.

Are text reminders included?

Reminders are part of the platform. Message usage is charged as listed under fees.

Do I need to follow texting rules?

Yes. Rules on consent and opt-out vary by country, so check yours. We help you set up opt-out handling.

Included on every plan

We help you build your first workflows in week one.

Start free trial

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Sample testimonial · replace before launch
★★★★★
"Testimonial about follow-up and support goes here."
CNCustomer name · Business, City

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