Onboarding and support
Software is easy to buy. We make it easy to use.
Every plan comes with people who set it up with you and stay around after.
Onboarding is included on every plan.
Week one
Your first week
Short intake form
Tell us about your business and goals.
Tech setup call
We connect your channels and tools.
Training call
We teach the parts you will use daily.
Check-ins
We follow up to catch anything stuck.
Tech setup call
We get the plumbing done with you on screen.
- Text and WhatsApp number setup
- Domain and sending email
- Website chat and social inboxes
- Calendars and booking pages
- Phone and missed-call text-back
Training call
We focus on your business, not a generic tour.
- Using the inbox and pipeline
- Building a simple follow-up automation
- Sending invoices and taking payment
- Asking for reviews
- Using the mobile app
Switching
Coming from another tool?
We help move your contacts and rebuild the essentials so you are not starting over.
- Contact and deal import checked with you
- Help recreating key automations and templates
- Step-by-step switching guides
MigrationIllustrative
Contacts imported
Checked on call
Pipeline rebuilt
Stages matched
After week one
We don't disappear.
24/7 live chat
Ask anytime and get a person.
Screen-share help
We look at your screen and fix it together.
Office hours
Every other week, bring questions.
Training library
Courses and videos at your pace.
★★★★★
"The setup call did in an hour what I'd put off for a year."CNCustomer name · Business, City
★★★★★
"I got a real answer in chat at night."CNCustomer name · Business, City
Support questions
Does onboarding cost extra?
No, it is included on every plan.
How many calls do I get?
Two 1:1 calls in week one.
Is live chat really 24/7?
Yes, with screen-share when needed.
Can I skip the calls?
Yes. They are there when you want them.
Can you do the work for me?
Yes, with GulGuli Teams.